GE Appliances is a household name that offers a range of products including refrigerators (bottom freezer, top freezer, wine hillers), freezers, cooking appliances (cooktops, wall ovens, warming drawers, microwaves), laundry appliances (washers, dryers, laundry centers, smart dispense) and dishwashers. The company has a reputation for quality and competitive prices. However, it can be difficult to get a hold of GE Appliances Customer Service if your appliance has an issue.
When calling GE Appliances Customer Service, it is important to have pertinent information handy such as invoices, order numbers, billing statements and product model or serial number. Consumers should also have a notepad and pen handy to take notes during the call. If the problem is not resolved during the first call, consumers should ask to speak with a supervisor.
Most new GE appliances come with a warranty, which covers repair and replacement costs if the product is defective. The warranty is valid from the date of purchase or, if the purchasing date is unknown, from the manufacturing date, which is part of the product serial number.
A GE Appliances customer service representative can help resolve a variety of issues that a consumer may face with their appliance, including identifying the type of issue and locating an appropriate technician to handle the problem. The representative can also help customers to schedule service under their appliance warranties. However, the representative cannot resolve issues that are related to third-party retailers or that are not directly connected to a specific product.
The GE Appliances website is an excellent resource for consumers looking to find the right contact information and to schedule a service appointment. The company provides a form for customers to fill in their appliance model and serial number, along with their address and email address. Once the information is complete, a customer can select a time to have their appliance repaired and receive a confirmation number.
Employees of GE Appliances, a Haier company are generally satisfied with their job. They rank the company in the top 5% of similar sized companies on Comparably for Culture and Compensation. The company has a PTO policy that allows employees to have up to 10 days of vacation.
The CEO of GE Appliances, a Haier Company is Kevin Nolan. His approval rating is lower than the average for CEOs at comparable sized companies on Comparably. The company has a diversity score of 75/100, which places it in the top 15% on Comparably for diverse employers. Approximately 35% of the workforce is female.